Senior Business Analyst
9+ years
Analytical and result oriented Digital Business Analyst with 9+ years’ work experience across private and public sectors, responsible for delivering end-to-end digital transformation projects for companies within management consulting, retail and consumer goods space, manufacturing, financial services, and education sectors.
Professional Skills:
Business Analysis Certification - IIBA
Professional Scrum Master – Scrum.org
Professional Product Owner – Scrum.org
Diploma in Digital Marketing – Chartered Institute of Marketing
Analysis: Document analysis, interface analysis, SWOT analysis, GAP analysis, requirement engineering, stakeholder mapping, option analysis, desk research
Methodologies/Framework: Agile (Scrum, Kanban), A/B testing, PoC., GDS
Modelling: BPMN 2.0, swim lane diagram, use case diagram, user journey mapping, context diagram, process flow, RACI matrix/power influence grid, wireframing
System: JIRA, Confluence, CRM, Salesforce, Azure (DevOps), Google Optimize, Google Analytics
Microsoft Suite/Tools: Outlook, Teams, PowerBI, SharePoint, PowerPoint, Excel, Word, Visio, Gliffy, Balsamiq, Project, Miro.
Department for Education
Role: Business Analyst within a multi-disciplinary team working on:
Consistent Child Identifier and Multi-Agency Information Sharing – Supported discovery project on investigating multi-agency information sharing in relation to children safeguarding and assessing implementation of a range of technological and non-technological solutions for multi-agency information sharing. A key outcome was supporting creation of a parliamentary report making recommendations on improving child safeguarding through information sharing.
ESFA Apprenticeship Service: Supported the Apprenticeship Service digital solution designed for the management and uptake of Apprenticeships programmes across England. Was accountable for facilitating requirement engineering process within Agile framework.
Early Career Framework – an assessment framework and corresponding programme for Newly Qualified Social Workers.
Supporting the discovery phase through creation of an evidence-based pack with user tested hypotheses for the most effective approach to tackling recruitment and retention challenges.
Supporting the Alpha phase and additional continuous discovery activities.
Public Sector Experience:
Business Analysis Certification - IIBA
Professional Scrum Master – Scrum.org
Professional Product Owner – Scrum.org
Diploma in Digital Marketing – Chartered Institute of Marketing